Terms & Conditions

Hi Needy is a platform that connects users with local service providers for home-related services. By using our services, you agree to abide by these Terms and Conditions.

• You must be at least 18 years old to use our platform.
• You agree to provide accurate and up-to-date information during registration and while using our services.
• You are responsible for maintaining the confidentiality of your account and password.
• You agree not to misuse the platform for fraudulent activities or unauthorized purposes.

Service providers on Hi Needy are independent professionals and not employees of Hi Needy.

• We verify service providers, but we do not guarantee their performance, quality, or reliability.
• Service providers are responsible for their work quality, pricing, and communication with customers.

• Users may be required to make payments for services booked through our platform.
• Pricing for services is determined by the service providers. Hi Needy does not control or dictate pricing.
• Payments must be made through authorized methods available on our platform.

• Users may cancel service requests, but cancellation policies vary depending on the service provider.
• If a service provider fails to complete the requested job, you may be eligible for a refund based on the provider’s refund policy.
• Hi Needy is not responsible for any direct payment transactions made outside the platform.

Users and service providers are prohibited from:

• Providing false or misleading information.
• Engaging in abusive, harmful, or illegal activities.
• Using Hi Needy to promote unrelated businesses or services.
• Attempting to bypass our payment system for direct transactions.

Hi Needy acts as a platform to connect users with service providers but does not directly provide any services.

• We are not responsible for any damage, injury, or loss resulting from the services provided by third-party vendors.
• Hi Needy is not liable for delays, disruptions, or failures in service due to factors beyond our control.

All content, logos, trademarks, and materials on the Hi Needy platform are the property of Hi Needy.

• Users may not copy, modify, distribute, or use any content from our platform without prior written consent.

Hi Needy reserves the right to update or modify these Terms and Conditions at any time.

Continued use of our platform after changes means you accept the revised Terms & Conditions.